Terms of service

Terms of Service

Welcome to Petnora Shop. By using our website and placing an order, you agree to our terms and conditions.

Products
We sell pet related products and accessories. We try to provide clear images and correct descriptions, but small color or size differences may happen.

Orders
Please make sure your shipping address and order details are correct before placing an order.

Shipping
Orders are processed within our stated time. Delivery time may vary depending on your location and the shipping service.

Returns & Exchanges
For return or exchange information, please check our Return and Refund Policy page.

Damaged Items
If you receive a damaged or wrong item, contact us within 3 days with photos and we will help solve the issue.

Contact
If you have any questions, feel free to contact us anytime. (petnorashop01@gmail.com)